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Frequently Asked Questions

Will the Villa That I Rent Look Like the Photos Shown on this Website?

Yes – the villa that you rent is clearly photographed and displayed on this website. All of our villas have been renovated and feature clean, updated interiors. When selecting your Kiawah vacation accommodations, be aware that all villas are individually owned and managed – thus, no two villas look the same on the inside. No matter where you rent – we highly recommend that you see interior photos of the villa that you are renting – no one wants “surprises” on arrival.

Will I have access to a pool?

There are pools for our guests at Sparrow Pond and at Ocean Green. You may see the pool locations on this Map. The Night Heron Pool is not available to our guests.

Is there a water park close to Kiawah for my kids?

Be sure to spend a day at Splash Zone, located 30 minutes from Kiawah on James Island. It is fabulous fun…with lazy rivers, 200′ tube slides, sprays and all sorts of water fun for folks of all ages.

How does the East Beach Area Compare to West Beach?

Just like the rest of the island, both West Beach and East Beach are beautiful, lush and serene. You won’t go wrong staying in either area. The two are located about 1 mile apart. You may bike from one to the other in approximately 15 minutes, or drive in about 5 minutes, or walk, via the beach, from one to the other in about 30 minutes. Be sure to see our maps page – this will help clarify: Maps

The West Beach Area is the original part of Kiawah – it was developed in the early 70’s in a manner that would allow you to easily walk or bike to everything – beach, tennis, golf, restuarants, shopping, etc. It is the site of the old Kiawah Island Inn which closed in 2004 (and was later demolished) and the Straw Market; which is a small shopping area with a restaurant, shops and an ice cream shop (closed in the off-season). West Beach is home to the villas and cottages of Shipwatch, Seascape, Courtside, Sparrow Pond/Duneside (offers a community pool), Beach Townhouses, Fairway Oaks and Greenslake. Once the heart and soul of Kiawah, West Beach, compared to East Beach, is now the smaller, quieter part of Kiawah.

East Beach is a “newer” area, which was developed in the 80’s. East Beach has a large park in the center – Night Heron Park, which is the location for family social events throughout the summer. Night Heron also offers a basketball court, a soccer field, a small area that you can grill/picnic, a large lagoon and also the pool/splash area that is only available to guests renting through the Kiawah Island Golf Resort (not our guests). The Sanctuary, a high-end swanky hotel, opened in 2004 and is located in East Beach. Besides three wonderful restaurants, the Sanctuary also offers shopping and a spa. The hotel’s lobby and courtyard is a must-see when vacationing on Kiawah. East Beach is home to the cottages and villas of Windswept, Mariners Watch, Night Heron, Parkside and Maritime, to name a few. Windswept is a rather large complex of buildings/villas. There are Windswept villas overlooking the park’s lagoon, there are the woodland suites Windswepts, and there are five oceanfront Windswept buildings. One of the Windswept buildings towers above any other structure on Kiawah – this is affectionately named “The Highrise”. East Beach also offers tennis, golf and the East Beach Conference Center, which has a small grocery store and a food court.

What island amenities can I use when I rent through Kiawah Island Getaways?

You may use all of the island amenities except the Night Heron pool. You have full access to restaurants, golf courses, bike paths and, of course, the beach. Tennis, Kamp Kiawah and Spa services at the Sanctuary are available for a fee. You may play golf on the five Kiawah’s courses, including the Ocean Course, Turtle Point, Osprey Point, Cougar Point, and Oak Point which is located just off the island.

How does Kiawah Island Getaways compare with the Kiawah Island Golf Resort?

This depends on what is important to you. When renting through Kiawah Island Getaways you will be assured that you are getting accommodations that are clean, comfortable and close to the beach. Each bed is topped with deluxe linens, down-alternative pillows, a soft down-alternative comforter and a heavenly mattress. Each kitchen is stocked with everything that you are used to at home – as well as many unexpected items such as nice wine glasses, a complete set of knives, a large array of dishes, glasses and serving bowls and a coffee bean grinder. Bathrooms are all exceptionally clean, offer wonderfully-thick towels and soft rugs to step on when you get out of the shower each morning. Kiawah Island Getaways has a goal of delighting our guests when they check-in. Be sure to read the guest comments that are included on each villa’s webpage.

If you are traveling with kids who want to spend lots of time at the pool, or if you are a group of men ready to play golf everyday and the comfort of your accommodations is not a high priority, then the Kiawah Island Golf Resort is a perfect match for you. Be sure to read Kiawah Island Golf Resort Guest reviews.

Can you recommend restaurants and also places to tour?

When you check into your villa, you will find a large notebook with all sorts of Kiawah and Charleston touring information. We have compiled many menus from the local restaurants – we also indicate our favorite’s inside the guide book. There is information on many of the local attractions, from plantations to information on touring downtown Charleston. There are even tips for parking and getting around Charleston. In addition to this helpful book, we also offer a laminated map of Kiawah. This is great to take on bike rides. The map points out many areas of interest on Kiawah, such as places where the egrets typically roost (rookeries), towers that overlook the marshes, an old cemetery and interesting bike and leisure trails.

Where do we rent bikes and boogie boards?

Kiawah is a terrific place to bike. There are over 30 miles of flat, paved easy to ride bike trails throughout the island. The trails wind all over. You may rent bikes from any of the local bike shops, or, as a guest of Kiawah Island Getaways, you may rent bikes from us. We include a folding aluminum beach chair rental free with each adult bike rental. If you are traveling with a baby or infant, you may rent one of our pull-behind trailers (a Burley). The trailer attaches to your bike and carries up to two tots (up to a combined weight of 100 lbs). We also rent boogie boards which make it easy and fun for the whole family to float on and ride the waves!

Are beach umbrellas available for rent?

Yes – we rent 7′ portable umbrellas which you carry to the beach and set up yourself. Or, if you prefer the type that are set up for you each day by the Beach Service, you may rent those through us as well.

How do I check into the property?

Check-in is easy. We will email you complete directions to the property along with the address. Simply print and bring these directions with you when you come or use your GPS. Check-in is anytime after 4 PM. We will also email your vehicle pass so you may print it at home and have it with you when you arrive on the island. That way, you can stay in the right lane at the Guard House and they will wave you through. No need to wait in line in the left lane to pick up your pass! Once through the gate, drive directly to the property. All of our properties are equipped with an electronic doorknob or dead bolt that opens with your unique 4-digit code (which we also will email to you). Access is so easy for adults and kids alike, no keys or key cards to worry about! You may arrive anytime after 4 PM. The Guard House is open 24/7.

Are linens and towels provided? What else do you provide?

All properties offer plenty of down-alternative pillows, duvets, Egyptian cotton bed linens, beach & bath towels – also TVs in every bedroom and living room, and a DVD player connected to most TVs. Along with complete touring information and personal touring recommendations, there is also a fully-stocked DVD library and plenty of books & games for kids and adults. We even provide a beach bag and cooler for the beach! The properties are also completely furnished with a full-sized refrigerator, ice maker, dishwasher, coffeemaker, coffee grinder, blender, microwave, range, washer/dryer, pots & pans and all cooking and eating utensils. You’ll find plenty of spices, dishwashing soap, paper towels, laundry detergent, toilet paper, etc.

We will be traveling with children - can you recommend a good babysitter?

We have located Kiawah’s BEST babysitter! She is a young woman who LOVES kids and enjoys showing them all of the fun areas around Kiawah and Charleston. She loves to entertain children with trips to the Charleston Aquarium, and also to the Children’s Museum in Charleston. She also likes to spend time in the property with the children playing with the many games and toys that are provided there. Information on the babysitter will be emailed to you along with your check-in information. Let us know if you need baby equipment – we rent portable cribs, Pack-and-Play play pens, high chairs,  and Burley bicycle trailers. Just let us know what you need and we’ll have it set up and waiting for you when you arrive.

How do I find out information about Real Estate for Sale on Kiawah?

If you are interested in Kiawah Real Estate, just let us know. We can put you in touch with an agent. Or just stop by one of the sales centers located around the island (The Sanctuary Hotel lobby, Freshfields Village, or the main sales center located just outside the Main Gate.

Can I arrange to have our family professionally photographed on the beach?

For classic family beach photos we recommend Michael Cyra with Photographics, (843) 768-3030. Be sure to plan this event in advance – Miachael books up quickly in the summer!

Can you recommend a good personal chef that can prepare meals in our villa for my family?

Yes – we have the names of a couple EXCELLENT personal chefs who can prepare meals for you in your own villa. Information on the chefs will be emailed with your check-in information.

Can I arrange to have groceries delivered to my villa?

Yes – you may pre-arrange to have The Village Market by Harris Teeter (the local Kiawah grocery store located at Freshfields Village) deliver groceries to your villa anytime after your arrival. You must be in the villa when they arrive to deliver the groceries. Call them at (843) 243-3276 for details.

What is your cancellation policy?

Click here to view our Cancellation Policy, and Travel Insurance.